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Where the hell is this new training everyone's talking about? Employee training is the biggest thing that sets Cedar Point apart from everyone else (and that training includes their international employees) and I'm really disappointed to hear that the hyped-up training for this year has been just as *MY KEYBOARD SMELLS BAD!*ty as in the past.I went to SFMW two years back, on opening day, just when Burke and Co. were starting the "It's playtime!" initiative and trying to bring a better attitude to the parks. After waiting in an hour long line for Kong because of one train operation and terriblly slow dispatch cycles, an enthusiastic attendant on the ride asked me: "So are you enjoying your day at Six Flags?" As much as I liked the attitude, good operations--which includes knowing all park policies--shoulld come first. I hope that Shapiro realizes that, because a similar problem seems to be happening here.
Well in my opinion, for a $60.00 ticket all employees should speak fluent English, even if that means raising their pay rate a little. Like I said, attitude is great but it's knowing your job, knowing the park policies, and feeling powered to enforce them that are most important.